Building Resilience in the Workplace 
In today’s ever evolving world, there is one thing which remains constant – and that is change! 
Uncertainties, setbacks and challenges are commonplace in business – and this is where resilience becomes invaluable. Resilience is the capacity to adapt, recover and even thrive in the face of adversity. It’s not just a desirable trait; it’s a vital quality for any manager, entrepreneur or business leader. 
In this article, we will explore the importance of having resilience in business and look to provide some practical tips on how to build and strengthen it.  
The importance of building resilience in the workplace 
We have already established that in business, change is a given. Resilience equips managers and their teams to navigate those uncertainties with composure and adaptability, enabling them to respond quickly when unexpected challenges come their way. 
Failures and setbacks are simply part of the journey – and we often learn more in these situations than when everything goes to plan! Resilience helps you bounce back from these disappointments, having learnt valuable lessons to move forward with renewed resolve and determination. 
Resilience isn’t simply about survival; a business with resilience at its core can often find opportunities in the face of adversity and come out stronger. 
Tips for building resilience 
• Embrace a growth mindset - foster a culture of continuous improvement in your teams, encouraging individuals to view challenges as opportunities to learn and to grow 
• Develop strong problem solving skills – encourage your teams to approach challenges methodically by breaking them down into smaller, more manageable steps enabling them to learn along the way 
• Be flexible – adaptability is key. Encourage your teams to be flexible so that they are nimble and quick to respond to challenges as they occur 
• Build a supportive network – instil a culture of supportiveness and camaraderie within your teams and further build on this with mentors from outside the immediate team. Feeling part of a supportive team can build resilience within its individual team members, making the team as a whole stronger 
Focus on well-being – a lack of resilience can have a negative  
effect on an individual’s mental and physical health. Promote a healthy work-life balance and provide resources and support for stress management and self-care 
• Create a positive workplace culture – being part of a positive working environment with trust, open communication and a shared sense of purpose can boost levels of resilience within the workforce 
• Have a contingency plan in place – identify potential risks to mitigate the impact of any unforeseen events 
• Celebrate small wins – recognition of achievements helps build a sense of accomplishment and motivates team members to persevere when times are tough 
Quite frankly resilience in business is a necessity, not an option. A company’s ability to bounce back from setbacks or challenges is what can set them apart from their competitors. 
By equipping team members with the tips and tools to build their own personal resilience levels, the team as a whole emerges stronger. 
Dave Bownes 
Haynes Oliver Limited 
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