What's in these terms? 
These terms tell you the rules for using the Titan Learning software platform, accessed via (our Platform). You have been granted access to use our Platform by your organisation. Please note that it is a condition of your organisation’s contract with Titan (as defined below), that you comply with these terms of use. 
Who we are and how to contact us is software platform operated by Haynes Oliver Limited, trading as Titan Learning ("we”/”us"/Titan). We are registered in England and Wales under company number 12148160 and we have our registered office at 1 Edward Road, Bedworth, CV12 8PS. 
To contact us, please email
By using our Platform, you confirm that you accept these terms of use and that you agree to comply with them. 
If you do not agree to abide by these terms of use, you must not use our Platform and navigate away from it. 
We recommend that you print a copy of these terms for future reference. 
There are other terms that may apply to you 
These terms of use refer to the following additional terms, which also apply to your use of our Platform: 
Our Data Protection Privacy and Cookies Policy can be viewed here. Please note in particular the details of the information we collect and how we use your personal data. This policy also details the cookies we use and what the cookies are used for. It also sets out your rights as a data subject. 
We may make changes to these terms 
We amend these terms from time to time. Every time you wish to use our Platform, please check these terms to ensure you understand the terms that apply at that time. 
We may make changes to our Platform 
We may update and change our Platform from time to time to reflect changes to our services/ resources, our users' needs, our business priorities and changes to any laws. 
We may suspend or withdraw our Platform 
We do not guarantee that our Platform, or any content on it, will always be available or be uninterrupted. Planned maintenance or upgrades to the Platform will normally be done outside business hours but this cannot be guaranteed. 
Our Platform is only for users in England and Wales 
Our Platform is directed to people residing in England and Wales and the Republic of Ireland. We do not represent that content available on or through our Platform is appropriate for use or available in other locations. 
You must keep your account details safe 
When you first log on to our Platform you will be asked to create an account using your name and email address. You will either be given a password or asked to input your own. We use this information as part of our security procedures and to check that you are authorised to have access to our Platform. Once your account has been set up you will be asked for your username and password each time you want to use and interact with our Platform. You must treat your log in credentials as confidential. You must not disclose them to any third party. 
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. 
If you know or suspect that anyone other than you know your user identification code or password, you must promptly notify us at
How you may use material on our Platform 
We are the owner or the licensee of all intellectual property rights in our Platform, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. 
You may print off one copy, and may download extracts, reports and date from our Platform for business use. 
Our status (and that of any identified contributors) as the authors of content on our Platform must always be acknowledged. 
You will only be permitted to use the reports and data you generate as a result of using or interacting with our Platform provided you are authorised to access our Platform by us. 
If you print off, copy or download any part of our Platform in breach of these terms of use, your right to use our Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. 
You must use and interact with our Platform in accordance these terms of use. 
Hosting arrangements 
Our Platform is hosted by Cloudways via our hosting provider Inforox Ltd. By using and interacting with our Platform, you agree to Cloudways’ terms and conditions applicable to the hosting of our Platform. 
Our responsibility for loss or damage suffered by you 
Our Platform is intended for use by businesses. Our liability is limited in the terms set out in our contractual arrangements with your organisation. 
We will not be liable directly to you as a user of our Platform nor will we have any liability for your use where errors are caused or arise due to your own acts or omissions. 
Acceptable Use 
You must only use our Platform in line with these terms of use. 
You may only use our Platform for lawful purposes. You may not use our Platform: 
• In any way that breaches any applicable local, national or international law or regulation. 
• In any way that is unlawful or fraudulent or has any unlawful or fraudulent purpose or effect. 
• For the purpose of harming or attempting to harm minors in any way. 
• To bully, insult, intimidate or humiliate any person. 
• To send, knowingly receive, upload, download, use or re-use any material which does not comply with our User Guide. 
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam). 
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. 
You also agree: 
• Not to reproduce, duplicate, copy or re-sell any part of our Platform other than as strictly permitted by our User Guide. 
• Not to access without authority, interfere with, damage or disrupt: 
• any part of our Platform; 
• any software used in the provision of our Platform; or 
• any equipment or network or software owned or used by any third party. 
Content Standards 
Any content uploaded by authorised administrators to our Platform must: 
• Be accurate (where it states facts). 
• Be genuinely held (where it states opinions). 
• Comply with the laws applicable in the United Kingdom and the Republic of Ireland. In the event of conflict, the laws of England and Wales prevail. 
Content must not: 
• Be defamatory of any person. 
• Be obscene, offensive, hateful or inflammatory. 
• Bully, insult, intimidate or humiliate. 
• Promote sexually explicit material. 
• Include child sexual abuse material. 
• Promote violence. 
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age. 
• Infringe any copyright, database right or trade mark of any other person. 
• Be likely to deceive any person. 
• Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence. 
• Promote any illegal activity. 
• Be in contempt of court. 
• Be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety. 
• Be likely to harass, upset, embarrass, alarm or annoy any other person. 
• Impersonate any person or misrepresent your identity or affiliation with any person. 
• Give the impression that the content emanates from Titan if this is not the case. 
• Advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse. 
• Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism. 
• Contain any advertising or promote any services or web links to other sites. 
Breach of this policy 
If we consider that there has been a breach of this policy, we may take such action as we deem appropriate which may include but is not limited to: suspension of your access to our Platform; removal of any content uploaded; and/or legal action against you and/or the organisation that has contracted with us for the use of the Platform. 
We exclude our liability for all action we may take in response to breaches of these terms of use. The actions we may take are not limited to those described above, and we may take any other action we reasonably deem appropriate. 
We are not responsible for viruses and you must not introduce them 
We do not guarantee that our Platform will be secure or free from bugs or viruses. 
You are responsible for configuring your information technology, computer programmes and platform to access our Platform. You should use your own virus protection software. 
You must not misuse our Platform by knowingly introducing viruses, Trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Platform, the server on which our Platform is stored or any server, computer or database connected to our Platform. You must not attack our Platform via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Platform will cease immediately. 
Other rules about linking to our Platform 
You must not establish any links to our Platform without our express permission to do so. 
Which country's laws apply to any disputes? 
These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to submit to the exclusive jurisdiction of the courts of England. 
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